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last update:
2010-03-09 12:57 |
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In this section we will answer the most frequently asked questions about this shop.
If you have a question that is not answered here please feel free
mail us and we will answer it as soon as possible.

1 - Who can order at our shop?
2 - Where do we deliver?
3 - What is the usual delivery time span?
4 - How do i order?
5 - Which payement methods are available?


1 - Who can order at our shop?
Aalsmeer Horticulture Export does business with florists from all over the world. Therefore our prices
are interesting for flower shops that are interested in boxes of flowers, not single items. You can however
order multiple types of flowers in one box.
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2 - Where do we deliver?
We deliver our flowers in almost every country in the world. All major countries are granted, but
if you're not sure we deliver in your country please contact us.
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3 - What is the usual delivery time span?
We usually deliver within 3 days after the order is accepted. This can vary bacause of distance or
country import rules, but in most of the major countries this is not a problem.
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4 - How do i order?
When you enter our webshop you can select a flower groups or search for any flower in our database.
After you found the flowers you want, type in the amount you would like to order and press the "Add"
button. Your order will appear in the basket which is in the right-bottom corner.
After you are satisfied with your order shown in the basket press the "Buy" button or cart image and
select your payment method.
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5 - Which payement methods are available?
There are two ways to finalize your order: manual or automatic.
If you choose to do the
payment manually we will contact you when we get the order. From here we will do the payement
the 'old' way by phone, fax or paper and do a credit check (NCM). This way you can still do
your ordering the old way.
When you pay by credit card your order is processed the next day and the money will be
withdrawn from your account.
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